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Store Policy

THanks for shopping with zencerely crafted. We are excited to have you as our customer. The following are a few of our policies to make sure that everybody understands how we do business.


We are currently using PayPal for all of our internet transactions. We like PayPal because they keep all of your information secure and they never share it with us. 


We are only shipping to U.S. addresses at this time. All shipping charges are calculated for U.S. addresses only. We ship using USPS Priority Mail, which takes 2 to 3 days from the time we ship. We normally ship within 48 hours of receiving your order. We do our best to make sure the inventory is accurate . If  by chance we are out of stock on a particular soap, we will email you and ask if you would like to make another choice.


All sales are final. Due to the nature of our business, we do not accept any returns. If you received the wrong order send us an email immediately and we will give further instructions. Our body essentials are very personal items and we are sure you understand why we can not accept returns.


Information provided to us by our customers will always be kept confidential. We will never sell your information to any other organization. We do keep your email address for sending you information about Zencerely Crafted. You always have the option to unsubscribe from our email list at anytime.

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