faq

Frequently asked questions

WHAT DOES IT MEAN NATURAL, ORGANIC, AND SIMPLE INGREDIENTS?


The ingredients in our products are all naturally-occurring and derived from premium, traceable sources. This also means that the list of ingredients used in our products are easily read and identified in the natural world.




DOES THIS MEAN THAT ZENCERELY CRAFTED PRODUCTS ARE ORGANIC?


Organic is a term used in relation to identify products or goods that are free of chemical fertilisers, genetic-modification and additives such as preservatives and colourings. Zencerely Crafted guarantee however, is that our plant-based products all do not contain mineral oil, parabens, fillers, artificial colourants and fragrances.




DOES ZENCERELY CRAFTED SOAP PRODUCTS CONTAIN SYNTHETIC PRESERVATIVES?


No, Zencerely Crafted soap products are free of synthetic preservatives, fillers, colourants and fragrances as well as parabens and mineral oil.




ARE ZENCERELY CRAFTED  PRODUCTS HYPO-ALLERGENIC?


Our products are plant and nature-derived, and are created to be as gentle on and nourishing to the skin, as possible. Allergic reactions are rare. It is however possible to be allergic to almost anything, including naturally-occurring substances and matter. If you suspect sensitivity to an ingredient, please conduct a patch test first, on a small area of your skin.




ARE ZENCERELY CRAFTED PRODUCTS TESTED ON ANIMALS?


No, Zencerely Crafted products are not tested on animals.